property that I helped develop with the previous owner. Their business plan was rock solid, our visions for the property and winery were aligned, and at last funding was in place to create a very special place. There was one small thing that was left out of their business plan, a crippling worldwide recession. As the business world goes, you need to do what you can to keep your business afloat and alas, with a very heavy heart, I found myself very underemployed in a very downtrodden business market in the industry I loved. How would I land on me feet after that sort of loss? It was truly the darkest of times I have ever known professionally. I lost what I loved.
Three months later, I found that love again. To a higher level than I even dared to wish for (sorry, I hate dangling participles too). Working with Michel-Schlumberger is one of those once in a lifetime opportunities that come around, oh, say, once in a lifetime. From their audacity to produce Bordeaux and Rhone varietals in an appellation best known for King Zin, to their organic farming practices that are truly understated but pure and true, to their passionate and quiet owner who loves his bees most of all, to the intense beauty of their Estate, Michel-Schlumberger is the kind of place most in the wine business can only aspire to be part of (yes that’s another one). Now I come to them with the goal of creating the ultimate customer experience. It is my job to share this place with the outside world. Just you wait.
Whether it is through the myriad of events we have and are considering, to our Winebench packages you receive, to
The Ultimate Customer Experience
your visits or stays at the winery or the bottle of amazing Michel-Schlumberger wine you are enjoying right now, I want you to always be thinking about the next time you are coming to visit us and recommending us to your family and friends. I want your experience to be the best there is to be had in the wine business. Heck, if it means that I have to start offering winemaker massages with every case then…..well maybe not.
We love what we do and it will show through everything we do. I am honored to be part of this crew and I do believe lost love is now found.
At your service,
Jim Morris
Director of the Consummate Consumer Experience
(Or something a bit more formal)
jmorris@michelschlumberger.com
Twitter – @m_schlumberger
Facebook – Michel-Schlumberger
707 433 7427
{ 11 comments… read them below or add one }
Jim, you are probably the most professional, enjoyable, amazing winery rep I know – aside from Judd himself
I couldn’t be more excited for you if I had the job myself! Wait a minute…I KNEW i was missing something!
You will most definitely ensure that the consummate consumer experience is achieved, and I cannot wait to visit M-S in all her glory under your Sapphire Sceptor.
Best wishes and kick some…Rhone!
Jim, to say I’m excited, elated, overjoyed for you would be an understatement. I’ve always believed that you can only be truly happy if you do what you love. I admire not only your passion but your perseverance. I spent a lot of time doing business in Japan, and have a lot of memories. I sold a winery to a Japanese company run by a family where the very old Chairman said to me in response to my asking how the business had survived and then thrived after WWII, ‘Fall seven times, stand up eight.’ This describes you to a ‘T’. Can’t wait until your first tweetup.
Congrats
Cork
Congrats Jim! M-S is a fantastic place and will be all the better with you there!
Hey Jim- Thanks for making our guest experience top tier. Never would have known it was only your fourth day on the job! We’ll be back for one of the Friday evening events and a tour of the vineyard.
Nice to see such a generous outpouring of enthusiasm for Jim! I suggest you all head up to the Estate soon & we’ll crack a bottle in celebration!
Well, if Judd says we must, we MUST!
Massages?! Ok…only on the Deux Terres and Coteaux Sauvage case purchases though.
SOLD! Wait, can we mix that case of Deux Terres and Coteaux? hehe
Now I’m very thirsty indeed.
Jim,
Life has a funny way of giving back to those who are worthy. I never doubted for one moment that you would land back on your feet and now look where you are! I’m happy to see the Jim we all know is happy and thriving again! You really deserve it. You’re one of the best networkers out there and you’re driven and passionate about your cause. They should clone you because every winery should have someone like you standing behind them. I’m very excited to come to Michel-Schlumberger in three weeks! (I can’t believe it only three weeks away now!) It’s going to be GREAT!
Congratulations, Jim! It’s a win-win!!
Congratulations Jim,
Healdsburg just became an even better destination. I am sure you will make a great impact on your new diggs. We will need to come visit.