Life continues to amaze me. Two years ago, I had what I considered to be the last job I would ever have. I was hired to run a small winery that had just been launched by two of the most respected people in the wine business on a

property that I helped develop with the previous owner. Their business plan was rock solid, our visions for the property and winery were aligned, and at last funding was in place to create a very special place. There was one small thing that was left out of their business plan, a crippling worldwide recession. As the business world goes, you need to do what you can to keep your business afloat and alas, with a very heavy heart, I found myself very underemployed in a very downtrodden business market in the industry I loved. How would I land on me feet after that sort of loss? It was truly the darkest of times I have ever known professionally. I lost what I loved.
Three months later, I found that love again. To a higher level than I even dared to wish for (sorry, I hate dangling participles too). Working with Michel-Schlumberger is one of those once in a lifetime opportunities that come around, oh, say, once in a lifetime. From their audacity to produce Bordeaux and Rhone varietals in an appellation best known for King Zin, to their organic farming practices that are truly understated but pure and true, to their passionate and quiet owner who loves his bees most of all, to the intense beauty of their Estate, Michel-Schlumberger is the kind of place most in the wine business can only aspire to be part of (yes that’s another one). Now I come to them with the goal of creating the ultimate customer experience. It is my job to share this place with the outside world. Just you wait.
Whether it is through the myriad of events we have and are considering, to our Winebench packages you receive, to
The Ultimate Customer Experience
your visits or stays at the winery or the bottle of amazing Michel-Schlumberger wine you are enjoying right now, I want you to always be thinking about the next time you are coming to visit us and recommending us to your family and friends. I want your experience to be the best there is to be had in the wine business. Heck, if it means that I have to start offering winemaker massages with every case then…..well maybe not.
We love what we do and it will show through everything we do. I am honored to be part of this crew and I do believe lost love is now found.
At your service,
Jim Morris
Director of the Consummate Consumer Experience
(Or something a bit more formal)
jmorris@michelschlumberger.com
Twitter – @m_schlumberger
Facebook – Michel-Schlumberger
707 433 7427

Welcome Jim Morris!
As the General Manager of Michel-Schlumberger, I am often the guy behind the scenes trying to connects the dots linking the vineyards, winemaking & commerce of the Estate. In theory, my job is to do this profitably, sustainably, efficiently & seamlessly. In reality, the first thing you learn in a job like this is that you simply can’t do it alone.
What is needed is a strong team – one that is galvanized, inspired, motivated & communicates well with each other. There are a lot of moving parts & one person simply cannot micro-manage every element. When you find people who just ‘get it’ — you are blessed. I gravitate towards people who, even though they do not own the company, act as if they do. And at Michel-Schlumberger, we truly do have a ‘human terroir’ as I’ve called it before, that is unparalleled, and one that complements our distinctive physical terroir. We have people here who create a ‘flavor’ to the place as much as the land creates a flavor to the wines.
And every once in a while, even a blind pig can find an acorn — and this blind pig (me!) just found an acorn. Allow me to introduce to you the newest member of our family, Jim Morris. Picking up on
my exceptionally corny habit of creating acronyms for just about anything that moves, Jim created one for himself — he is a self described ”ACORN” (Absolute Customer Opportunity Recognition Numerologist). Or more simply, he is The Director of the Consummate Guest Experience (also known as the Director of Consumer Sales & Marketing — but thas sounds so…corporate). Jim is responsible for all Retail Operations, Wine Club, Events, and anything related to ”Having (the) Ultimate Guest Experience” at Michel Schlumberger (’H.U.G.E.’ – sorry I couldn’t resist!).
I first encountered Jim in the wild world of social media. For those of you new to social media (aren’t we all!?), it is those strange unknown worlds hosted by Facebook, Twitter, and MySpace among others. We met through the Wine Bloggers Conference in 2008 and the activities therein that involved his winery and Michel Schlumberger. He ran a small winery located in Dry Creek Valley owned by a friend of mine, Paul Dolan. Our paths would cross on occasion and I always enjoyed our interactions. When a position opened up at the winery recently, I was contacted by Jim who found himself in an underemployed state. Once we met and the rest of the staff had a chance to get to know him, we realized it was a great fit and brought him on board.
As a member of the team, he will now also be a contributing member of the Benchland Wine Blog (named the Best Winery Blog in the Country by the way by people who know winery blogs) and an invaluable member of the Michel-Schlumberger family. Should you find yourself at an event or the winery, make sure you welcome him aboard, and enjoy the latest ‘flavor’ in our human terroir.

“GM Judd”